FAQ – Frequently Asked Questions

Welcome to the IndusFact FAQ section! Here you’ll find quick answers to the most common questions about posting ads, buying, selling, and navigating our industrial marketplace. Whether you’re new to the platform or a regular user, this page is designed to help you get solutions fast and make the most of IndusFact.

IndusFact Marketplace currently offers 3 distinct ad types to suit your specific needs. You can select your preferred type while posting or reposting an ad.

⚠️ Please note: Once your ad is live, the ad type cannot be changed.

Available Ad Types:

  • Sell – Got surplus stock, unused equipment, or older assets? List them here to find serious buyers.

  • Buying – Looking for something specific? Post a buying ad to let sellers come to you with offers.

  • Rent – Have industrial tools or machinery that can earn while idle? Post it here for short- or long-term rental opportunities.

Pick the right ad type at the start—and let the right people find you faster.

Want to give your ad that extra spotlight? Promoting your ad boosts its visibility and helps it reach the right audience faster. Here’s how you can do it:

Step-by-Step Guide:

  1. Go to your Submitted Ads – Navigate to your dashboard and find the ad you want to promote.

  2. Open the Action Menu – Click the action menu on that ad and select the last option (usually labeled “Promote” or similar).

  3. Promotion Modal – A popup will appear showing:

    • All available promotion options

    • Your currently active promotions for that ad

Available Promotion Types:

  • Bump Up Ad Pushes your ad to the top by refreshing its creation date (expiry date remains unchanged). ⚠️ Can be used only once per ad.

  • Highlight Ad Adds a visual highlight to your ad so it stands out in listings.

  • Top Ad Pins your ad to the top XX positions in the category listing while also keeping its normal position below.

  • Urgent Ad Displays a bold, red “Urgent” ribbon on your ad box to catch instant attention.

  • Home Map Ad Showcases your ad directly on the homepage map section, perfect for geo-targeted visibility.

🛒 With the exception of “Bump Up,” all promotions may offer multiple package durations and price points.

After Selecting a Promotion:

  • Choose your preferred promotion type and duration.

  • Proceed to the payment screen.

  • Your promotion will become active immediately after payment is completed — not at the time of request.

Make your ad unmissable. Because sometimes, a little spotlight brings the right buyer to your doorstep.

The location dropdown and the map selector serve two different but complementary purposes when posting an ad:

📍 Dropdown = General Location

You’re selecting the broad area (like city, district, or industrial zone) where your item is located. This helps users filter ads by region when browsing.

🗺️ Map = Precise Pinpointing

The map lets you fine-tune the exact location of your ad. This is especially useful if your area is large or if you’re located in a specific industrial cluster.

How This Helps in Searches:

  • If the marketplace uses geolocation search, having an accurate pin on the map means your ad shows up when users search “near me” or within a specific radius.

  • If geolocation is turned off and the platform uses a predefined list of locations, then the dropdown value is what helps users find your ad.

🔍 Pro Tip: Use both! Pick the closest location from the dropdown, then drag the pin on the map to mark your exact spot. More precision = better visibility.

IndusFact Marketplace offers two flexible ad submission options to match your posting style:

🧳 Ad Packages

  • Unlimited validity, limited number of ads.

  • Purchase a set number of ad slots and use them whenever you like—no ticking clock.

🗓️ Subscriptions

  • Time-based access, unlimited number of ads.

  • Post as many ads as you want within the subscription period—perfect for frequent users or businesses.

A wide variety of packages and subscription plans may be available—each tailored to different needs and posting habits.

💡 Tip: Check the “Pricing” or “Post Ad” page to view all current plans and choose the one that works best for you.

There are two easy ways to get in touch with a seller on IndusFact:

📞 1. View Phone Number

  • Visit the seller’s profile page or check any of their ads.

  • You’ll find a Phone Number block displayed clearly.

💬 2. Send a Message

  • First, you’ll need to create an account (it’s quick and free).

  • After logging in, go to any ad by the seller and click the “Send Message” button.

  • Your messages will be stored under your Profile > Messages.

  • There, you’ll find a smooth AJAX-powered chat system for real-time conversations and follow-ups.

🔐 Pro Tip: Always communicate through IndusFact to keep your chats secure and your transactions transparent.

IndusFact uses a two-way review system where both buyers and sellers can leave feedback after interacting.

⭐ Step-by-Step Breakdown:

  1. Register an Account Sign up on the marketplace to enable reviews.

  2. Start a Conversation Send a message to a seller through their ad page.

  3. Wait for a Response Once the seller replies, both of you unlock the ability to review each other.

  4. Leave Your Review After the conversation, you can rate and comment. The same goes for the seller—they can review you too!

🧾 What Others Can See:

  • Your overall rating

  • A complete list of your reviews

  • Option to filter reviews by buyer or seller type

✍️ Important:

  • Reviews are permanent once submitted—no edits allowed.

  • Both parties can respond to reviews to share their side of the story.

Use reviews to build trust and transparency—because a solid rep goes a long way in the industrial world!

Found something interesting but not ready to act just yet? That’s what Favorite Ads are for!

With one click, you can mark any ad as a favorite—perfect for revisiting later, comparing options, or contacting the seller when you’re ready.

💾 Where to Find Them:

All your saved favorites are neatly listed in your Profile Dashboard under “My Favorite Ads.”

💡 Pro Tip: Use favorites to build a shortlist before making a final decision. It’s like bookmarking, but for deals you don’t want to miss!

If you come across an ad that seems suspicious, misleading, or violates marketplace rules, you can report it directly from the ad page.

🚨 How to Report:

  1. Click the “Report” button on the ad.

  2. Provide a detailed reason for the report.

  3. Submit it—our team will review it promptly.

⚠️ Note: The ad will remain visible until an admin investigates and takes appropriate action.

Your reports help keep IndusFact clean, safe, and reliable for everyone. Thanks for having our back!